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Workshop Titles
  • "Understanding and Celebrating Diversity In Your Organization"
  • "Enhancing Quality Service With Diversity in the Workplace"
  • "Enhancing Cultural Sensitivity in the Workplace"






Summary
  In today’s business world, workplace diversity is a hot topic.  The significance of this subject increases proportionately as the workforce and community become more and more diverse; that is, it includes differences in religion, background, gender, age, physical ability, sexual orientation, race, socio-economic, and ethnicity.

Workplace diversity can either cause ruptures in the fabric of an organization; or if handled correctly, it can be woven into strong fibers to support your organization.  Valuing diversity is the key.  It is the valuing of employees and their differences that allow an organization to develop broader perspectives, and to approach business problems in new and creative ways.

The ability to accept people as unique individuals, while also recognizing and taking into account their differences as members of particular groups, makes them feel valued.  Valued employees will quickly become one of your organization’s greatest assets.

Remember also that the communities you serve are  made up of many diverse groups.  Having the skills to see the positive aspects of diversity with both internal and external customers is the key to eliminating potential problems in the workplace.  When we learn to honor and respect differences, we will find harmony, cooperation, and understanding in our relationships with all people.  We must remember that in any organization it is the leaders that set the tone in valuing diversity.

In a highly experiential and "safe" environment, participants will have an opportunity to assess their own cultural awareness and sensitivity so that they can better serve the citizens in the community, and build a more powerful and effective work environment.



Objectives
  OBJECTIVES OF THIS WORKSHOP:

1. Understanding workplace diversity issues

    A. Help all to see the importance of valuing and respecting differences.
    B. Examine how one’s background, religion, and race, affects who they are personally and professionally.
    C. Identify the stereotypical perceptions that people hold about each other.
    D. Seeing the concept of diversity as more than a "racial issue".
    E. Strategies to understand and communicate more effectively with people from diverse cultures.


2. Dealing with issues that arise in the community

    A. Recognize, expose, and re-examine cultural biases, prejudices, and stereotypes.
    B. Analyze the "isms" (racism; sexism; classism; etc.) and their tendency to separate people.
    C. Strategies to understand the attitudes and assumptions that create problems.
    D. Address the "gender scripts" that everyone learns at an early age, and how those ideas about gender roles affect interpersonal relationships in the present.
    E. Appreciating and respecting the many differences that exist within the workplace and in the community.


3. Building a diversity-based organization

     A. Understanding the unique strengths and talents that each individual brings to the table.
     B. Acknowledging differences and utilizing them in positive ways.
     C. Explore the impact that diversity has on team dynamics.
     D. Develop ideas to "build bridges" within a diverse workforce for the 21st century.
     E. Examine the subject of "values" and how it relates to our interpersonal skills.





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